Consumer commission orders doctor to pay ₹2 crore for removing patient's healthy kidney in Aligarh

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He took his mother to a neighbourhood nursing home for a routine check-up.

He walked out into a 14-year nightmare.

This is the story of Veer Singh.

And his mother, Shanti Devi.

Aligarh, 2012.

She had a dull pain in her abdomen.

Tests said her right kidney was diseased. Surgery was needed.

Three second opinions confirmed it. Even AMU's hospital agreed.

The family picked Dr. Rajeev Lochan at Ashirwad Nursing Home.

Close to home. Convenient. Trusted.


🔪 Then the surgeon did the unthinkable

He opened her up.

And removed the healthy left kidney.

The diseased right one? Still sitting inside her.

24 hours later, Shanti Devi couldn't pass urine.

Her body swelled. Turned pale blue.

The doctor did no tests. Asked no questions.

Just referred her for dialysis. Handed over a ₹1 lakh bill. Discharged her.

"Why does she need dialysis when she has one healthy kidney?" the family kept asking.

A Delhi nephrologist ordered fresh scans.

The truth detonated.


💸 The ₹50,000 silence offer

Veer confronted Dr. Lochan.

No apology. No admission.

Just an offer:

👉 ₹50,000 to keep quiet.

👉 "Get a kidney transplant from a family member."

But her blood group didn't match anyone's. AIIMS's waiting list was endless.

Shanti Devi's life shrank to a bed and a dialysis chair.

Weight dropped from 58 kg to 30 kg.

She began begging her son for ichchhamrityu — the right to die.

On February 20, 2014, she got her peace.

Shock and septicaemia. Gone.


⚖️ The 12-year courtroom marathon

Veer mortgaged the house.

Quit his job to care for her.

Then quit his life to fight for her.

The legal trail:

  • 🏥 Medical board: Lochan "fully responsible and guilty"
  • 📜 UP Medical Council: licence suspended for 2 years
  • 🚔 FIR + chargesheet — still pending in Aligarh
  • 🏛️ Allahabad HC: refused to quash the case
  • 🐌 NCDRC: complaint filed 2014, heard finally in May 2026

Lochan's defence in court?

"Maybe both kidneys were on the same side. A congenital defect."

He couldn't even confirm which kidney he had cut out.


🔥 The verdict that took 14 years

Last month, the National Consumer Disputes Redressal Commission delivered it.

₹2 crore. Paid by the doctor. To the family.

The bench called it a "medical disaster" and "negligence of the highest order."

The nursing home no longer exists.

The mother no longer exists.

The son is still an LIC agent in Aligarh.

What he remembers most is her laugh.

Loud. Uninhibited. The kind that filled a room.

⚡ His final line says it all:

"Even ₹50 crore cannot make up the loss."

That's all for now!